Shane Huber

"Excellant service with integrity! After having a bad experience with the roadside assistance Shane Huber cut me a personal check to cover the cost. I paid for the roadside assistance with a debit card that they required before coming out to help me. The next morning a Missouri State trooper came by and gave me the help I needed. Shane Huber was apologetic and he personally contacted the programs administrators. After their conversation he immediately contacted me and wrote me a check covering the payment for services that I didn't receive! This kind of personal service is why I have Shane Huber as my agent even though I'm over 40 miles from their office. As with lawyers you should interview the firm first. If you want a good reputable insurance carrier like state farm you need to interview a great agent like Shane Huber! Appreciatively happy I have him as my agent......Patrick Burke."

"Shane and his team have always worked with me through every situation whether adjusting the policy or questions about a claim. I always feel like he honestly wants to do what's best for me and my family, not just because he has to, but because he wants to. Very personable staff that make you feel like they know who you are when you call, not just one of their customers. I would recommend Shane Huber and State Farm to anyone who is looking."

"Shane Huber is an excellent agent! He is very knowledgable and answered all of our many questions thoroughly. We had been with Farmers Insurance since 1983 - good company, but prices were just getting too high. They used to be comparable with other insurance companies. A friend recommended Shane at State Farm and we are glad he did. We are able to save about 16% and get better coverage, too. We would definitely recommend Shane Huber at State Farm in Rochelle, IL!"

"Shane is by far the best insurance agent I have ever had. He always has time to discuss my insurance matters over the telephone and is very patient when explaining my policies to me. He recently took a lot of time out of his day to go over some important changes to one of my State Farm automobile polices. I am so appreciative of his assistance and outstanding service."

"The agent, Shane, really listened to my wife and me when we upgraded a few of our policies. He understood what we wanted, and explained the options available to us, so that we feel 100% comfortable in our home, and vehicle coverages. Every time we have called with a question, or most recently, a minor auto claim (hit a raccoon), Shane, and his staff (Chris) are always able to help us with the answers right away. I think this is exactly how all businesses should treat their customers; with respect, honesty, and a true happiness in helping customers. By the way, the speed at which Shane handled our claim was under 8 hours! We hit the raccoon at 3am-ish, coming home from a family trip. We made the claim via the State Farm app right there on-scene. By 8am, they had called the body shop, approved the claim, and had us scheduled for repairs! Wow! :-) Great service! We recommend this State Farm agent 101%. :-)"